Free Standard shipping in the UK if available is 2nd class Royal Mail Signed For, although card expansion packs are sent standard second class. (certain promotional offers may be available from time to time).
This service will require a signature on delivery and the goods are insured to a basic level.
Any claims for non delivery should be made directly with the UK postal service (Royal Mail).
Delivery times vary but are generally between 1-7 days from the date of dispatch.
International shipping to Europe is from £8.70 depending on the game chosen, with a 3-5 day delivery schedule depending on the country being shipped to, from when the goods are dispatched.
Two options are available for International shipping to the USA:
Royal Mail International Standard which is not tracked and has a delivery time of around 6-7 working days.
(We cannot guarantee this service and non delivery should be investigated at destination)
Royal Mail International Tracked and Signed is a tracked service with a delivery time of around 5-7 working days with confirmation of delivery.
We ONLY offer refunds on genuinely *faulty goods.
*Faulty goods: Does not include accidental or wilful damage, neglect, water damage, loss or theft.
After we have been given reasonable time to address and understand the nature of the problem, we may offer a replacement of the defective item for you if the product is still within the 1 year warranty period.